Shipping policy
Shipping Policy
Thank you for choosing Busar & Co. We pride ourselves on creating custom, high-quality jewelry pieces tailored to your specifications. Below is our shipping policy to ensure transparency and clarity:
Production and Shipping Timeline
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Custom Designs: These are fully personalized pieces created based on your specifications. Production may take up to several weeks (2-8 weeks), depending on the complexity of the design and material sourcing.
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Made-to-Order Designs: These are designs selected from our collection but crafted specifically for you upon ordering. Production typically takes 10-14 days.
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Pre-Orders: For items available on a pre-order basis, production and shipping timelines will be specified in the product description. Please note that these timelines may vary based on demand.
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Ready-to-Ship Products: For products listed on our website as in-stock, shipment will occur within 5-14 working days after purchase confirmation.
Once your design is complete and the product is ready to ship, you will receive a confirmation email with your tracking information.
Shipping Details
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Processing Time: Orders are shipped after the production of your jewelry is finalized. Please note that shipping timelines do not include production time.
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Shipping Methods: We offer various shipping options at checkout. Delivery timeframes vary depending on your selected shipping method and location.
Sales Policy
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Final Sale: As each piece is custom-made, made-to-order, or pre-ordered, all sales are final. We do not offer returns or exchanges. Please ensure that all order details are correct before confirming your purchase.
Contact Us
If you have any questions or need assistance, please contact us at info@busarandco.com.
Thank you for your understanding and patience as we create a unique piece that will stand the test of time.